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Reviews

  • At SubZero Heating and Air Conditioning, we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

    Read what other customers have said about us.

5 stars

"Absolutely pleased with the service I received from everyone at Sub Zero. Quickly responding to my AC unit failure and getting my house back on track! Steve was did an amazing job. Can’t say thank you enough."

-Jacki Ross

5 stars

"Excellent company to work with. Very accommodating to my work schedule. Showed me the problems with my system that prior repair techs failed to address. In fact they corrected several poor workmanship issues and got the 15 year old system run like new. Will definitely use them again and recommend them to others."

-Chase Mathews

5 stars

"After I called they were at my house within 2 hours and fixed the problem."

-David Galbreath

5 stars

"I called for some information on the AC unit, left a message they returned my call with in 10 minutes, very responsive. Thanks for the great support"

-Joe Quigney

5 stars

"I contacted SubZero Heating and Air Conditioning for a starting cycle/ ignition issue with my 16 he old Goodman furnace. In one call, they had me scheduled for a routine house call. They stayed in good communication with me to provide specific information on the technician's arrival time. Steve, showed up on time. He was friendly and professional. He even wore boot covers to keep the house clean. Though that wasn't necessary, I did appreciate the respectful jesture. Steve, trouble shot the issue replaced the ignitor (had the part on hand), cleaned the burner and crossover tubes, and looked over the whole system. He was in and out, to include explain the bill and processing my payment, in just 30 minutes. I highly recommend SubZero Heating and Air Conditioning."

-William Chapman

5 stars

"This place is awesome! Came out right away on multiple occasions for different locations. Customer service is top notch 🙂"

-Amy M

5 stars

"I have a new HVAC company now Sub Zero! Excellent service he was quick and efficient. I received a quote from Logan Services and it was $1800 more they saved me so much $$. Thanks Steve at Sub Zero!"

- Jon White

5 stars

"Excellent service. Called and they were out the same day. Highly recommend."

-KRB

5 stars

"Responsive and great work with. I have worked with them professionally as a property manager and used them at my home when our a/c unit needed replaced. They came out quickly, identified the problem and provided a quote the same day, took a call from our insurance adjuster over the weekend and then were out out the next business day to install the new unit. Which was great because temps were headed for the 90s! As a property manager - they're great to work with too. They schedule directly with the tenant, call me with the estimate to repair and take care of it as soon as they get the parts in hand, often same day."

-Shayanna Greer

5 stars

"Steve was awesome. Checked everyone and explained what he was doing and things he was looking for. I would highly recommend them to anyone needing service."

-Kent A Conner

5 stars

"LOOK NO FURTHER .. My words about this amazing company will never hold the weight of the experience we had as first time renovators. From start to finish.. from the first conversation I had with the one of the owners (Trishanda).. she was so personal and professional, it was nice to not feel like just another customer. To Steve, who first came out for the quote and He always made me feel confident in the questions I asked, and took time to really work the aesthetic look while making sure we had the most efficient systems for our home as possible.... and Jack, the owner, always working around all the chaos of sub- contractors with patience and kind words, he even brought a piece of supply we needed for an entirely different project we were doing for our home. I was under a time frame, and their care for this time exceeded our expectations. Everyone from our sub- contractors to our volunteers that are working on our project had something amazing to say about SUB-ZERO. You guys will forever have our business and the business of everyone that graced our home and witnessed your phenomenal work and care. THANK YOU for making this experience so treasured."

- Debbie Talbott

5 stars

"We use jacks crew on every single job. Great service great crew."

- Bryan Jones

5 stars

"I called SubZero for a quote to replace my A/C unit and furnace and they were out the next day, the price was very responsible and then when I decided to move forward with them they were able to schedule the service first thing the next day so I wouldn't be without A/C on the hottest day of the summer so far. The new A/C heat pump unit and furnace work great and are very efficient. Trisha, Jack, and Steve were all very professional, knowledgeable, prompt, and friendly. I'm am so happy with SubZero and their work and I would definitely recommend them."

-Jessica Tingst

5 stars

"Amazing service! Steve was at my residence on time and problem fixed in less than 1/2 hour."

- James Valentine

5 stars

"The Subzero team is great to work with. They are very knowledgeable and attentive. I've been calling upon them for a few years now through an annual maintenance plan. In the rare event I have an issue, they've come out to the house within hours to get my geothermal system back in order. I definitely give them a two thumbs up and recommend them for any one in the area."

- Todd Blair

5 stars

"I’d like to say Thanks to the SubZero Heating & Air Conditioning Team for all they have done. Trishanda, Jack & Steve were topnotch to work with. I really appreciated their focus on customer service and ultimate customer satisfaction. My wife and I had a house built and ended up with some issues related to heating and cooling. Jack quickly assessed the situation and went to work on a few solutions to remedy our issues. We met to review what options I had, Jack explained the pros and cons of each option, and we ultimately agreed on a solution. Trishanda and Jack stayed in regular communication while they were waiting for equipment to come in at distributors. On install day, Jack and Steve showed up exactly when they said they would, and got right to work. They used drop cloths to protect the areas in the house, and left the job clean after they were done. I really appreciated their attention to detail during the installation. After the job was complete Steve came back to make minor adjustments to the equipment to make sure everything was working right. I’ll be using SubZero Heating & Air Conditioning for all my maintenance needs in the future."

- Nathan Snell

5 stars

"Steve is my repairman from SubZero. I am very pleased with the work that he does. He is very professional and knowledgeable. I can always count on him and SubZero to take care of any problem that I have quickly unlike other companies that I have dealt with in the past. I am very pleased with their service and would highly recommend them to others."

- Terry Terrell

5 stars

"I could not thank Sub Zero enough for their prompt, professional service. They diagnosed and fixed my issue in minutes. I would recommend them to any home or business owner."

-K Hannahan

5 stars

"Jack and the crew installed several mini splits for us, did a great job and service after the sale is also good!"

-Jordan Hess

5 stars

"Service technician was prompt and knowledgeable. Very cordial and explained everything he was doing. Very satisfied."

-Steve Sampson

5 stars

"Jack and Steve did great work on a complex installation for an hearing and cooling unit in our attic. It took 3 days from start to finish, perfect timing before it started getting too hot!"

-Brian Leingang

5 stars

"We are very pleased with our new furnace. Steve came in after a flooded basement took our furnace and gave consideration to parts of the install that others had missed and I feel a more thorough estimate. The communication from Trishanda was great as well she let us know when to expect the install and when there was a delay due to a part she let us know quickly she was also quick with an email I needed for my insurance company. Overall very satisfied with the experience and I will be letting others know as well."

- Nate Joslin

5 stars

"Great, honest company that does what’s best for their customers! They show up on time and fix issues fast so they never waste my time. Their cost is reasonable and they give you options. It’s hard to find an honest hard working company nowadays. Would recommend this company!"

-James M

5 stars

"Called SubZero on a whim for diagnostic service on my Lennox unit, which at the time, was over 30 y.o. Went thru diagnostics and found a bad timer board and low freon levels. Freon price was more than I was willing to pay, if my compressor was bad. Fast fwd 15 days, I schedule an appointment to have new Ruud units installed (heat and air). I wanted to have a little more cooling capability, so I went with a 16 Seer AC unit and 56K BTU furnace. Fast fwd again 10 days and 5 hrs later, (yes, 5 hrs from start to them pulling away) my house is cooling down. Jack and Steve went above and beyond. Asked me about decisions pertaining to the outdoor unit and what height I wanted to clear my mower. Couldnt ask for better service and tech advice concerning cleaning and maintaining my new units! Call SubZero for your heat and air needs."

- Chris Fry

5 stars

"SubZero was very easy to work with. They scheduled a time quickly around our schedules. They called before they came out and arrived on time. We will definitely use the SubZero team for any of our HVAC needs in the future."

- Johnathan Hogan

5 stars

"Our air conditioning went out on a holiday. When we contacted them the next day, they were out first thing, by 10am. The job was finished by 11 and the house is finally cooled down! We really appreciate how quickly they responded to our problem. It was also priced very reasonable."

- Jessica Spitler

5 stars

"Love giving my business to local small businesses and SubZero never disappoints! Was looking for new AC and SubZero showed me different options including heat and AC, clearly explaining the pros and cons of each. Ended up with a new Evolution furnace and AC and I couldn't be happier. If you can afford it, I highly recommend the Evolution system from Subzero. I've never been so comfortable in my 1950 home of 11 years. It's a smarter system than I'm used to and Trishanda, Jack, and Steve are always quick to answer my questions and help me configure the system to fit my life. I also had them add some vents to my three season room and it is now a very comfortable four season room. (another company told me it wouldn't be worth it to add those vents). I'm so pleased with SubZero and my new system, of course I signed up for their semi-annual maintenance. I wouldn't trust anyone else! Thank you for the comfort and peace of mind you have brought to my home!"

- Winnona Myers

5 stars

"AC Unit issues during this hot time of the year. Was able to set up an appointment for the next day. Service was early, diagnosed our issue, ran thru checks and was able to provide us with a couple options to get it fixed. Kudos the the folks at SUB ZERO."

- Daniel Fair

5 stars

"Sub Zero Heating and AC hit all the boxes. They were affordable, fast, professional, good communicators and did a good job on the install. We will definitely use them again"

-Jim Horn

5 stars

"I can’t say enough how wonderful SubZero has been. From the initial contact for a quote, through scheduling, all of my questions and the installation, they were nothing but professional, polite , and quick to respond. The installation took less time than expected, and the guys were AMAZING with my son and let him “help” where he could. He followed them around, asking a thousand questions and I’m sure he was in the way, but they never seemed to be annoyed. The system we got is wonderful. We went with ductless systems due to our home layout and they are so quiet, work better than I expected and cooled our house so quickly even in this 90 degree heat and high humidity. If you are thinking about using them, let me tell you that you should just do it, they were less expensive than 2 others I called and I love that I’m supporting a local family who believes in hard work and integrity."

-Cedena Hartley

5 stars

"Absolutely pleased with the service I received from everyone at Sub Zero. Quickly responding to my AC unit failure and getting my house back on track! Steve was did an amazing job. Can’t say thank you enough."

- Jacki Ross

5 stars

"I have a new HVAC company now Sub Zero! Excellent service he was quick and efficient. I received a quote from Logan Services and it was $1800 more they saved me so much $$. Thanks Steve at Sub Zero!"

- Jon White